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DAVID WILSON MBA BSc (Hons)

PROFILE

A creative, pragmatic BUSINESS PERFORMANCE COACH with a record of improving the bottom-line and customer service; reducing process lead-times and costs; and introducing innovative solutions in rapidly changing manufacturing and service environments.

Experienced in STRATEGY FORMULATION and ORGANISATIONAL DEVELOPMENT; MANAGEMENT DEVELOPMENT and MENTORING; CAREER MANAGEMENT; NEW TECHNOLOGY INTRODUCTION; BUSINESS PROCESS RE-ENGINEERING; CHANGE MANAGEMENT and IMPLEMENTATION.

Has held senior General Manager, Production Manager, Quality and HR roles in £200m International Manufacturing and Service Organisations.

Currently specialising in assignments working with executives to improve business and personal performance through Organisational Change, Management Development, Coaching and Counselling.

SUMMARY OF PRACTICAL BUSINESS EXPERIENCE:

  • Improved Business Unit profitability by 20%, with year-on-year growth of 30%, in a rapidly changing competitive market, by addressing value-adding stages of business process.

  • Doubled productivity of a £60m production unit by re-engineering the process, adding £2m to the bottom line in one year.

  • Reduced order lead-time from 3 weeks to 3 days by a revolutionary transformation from large batch to cellular manufacturing.

  • Developed and implemented a customer-facing project management framework which resulted in a reduction of 25% in New Product Development lead-time.

  • Secured a plant’s future by changing the culture from adversarial to collaborative, at the same time as increasing output.

  • Introduced New Technology and IT, increasing the flexibility and responsiveness of the business.

  • Drove the integration of disparate French and American businesses.

  • Provided career management and development coaching for managers in diverse industries. (Space, Oil, Utilities and Printing).

PERSONAL DETAILS

Foxwood House, 4, Rosehip Way, Bishop's Cleeve, Cheltenham, Gloucestershire. GL52 4WP. Tel/Fax: 01242 679 292 Mobile: 07974 633 803 Email: davidwilson@foxwood-grove.freeserve.co.uk 

ACHIEVEMENTS IN KEY AREAS

Change Management

Extensive practical experience, and up-to-date theoretical knowledge, of change management at all levels in dynamic manufacturing and service environments: 

  • Applied top-team Management Development and Mentoring initiatives, which changed culture and values, and drove Organisational Development, saving £1m in overheads.

  • Successfully introduced new technology and re-engineered processes, in £100m T/O operations, to reduce lead-times and costs by over 100%.

  • Conducted Business Process Review, specified and introduced Production and EIS, IT systems.

  • Addressed various business meetings and lectured on change management.

Strategic Management

Formulated strategy and maintained strategic overview of Business Units, in diverse £250m International blue chip, security transaction and manufacturing businesses: 

  • Conducted strategic analysis of £70m Smart-Card business, resulting in a re-appraisal of the product development process, which reduced time-to-market by 25%.

  • Conducted strategic review of global security print business resulting in a re-engineering of the production process and a 5% increase in market share.

  • Key member of Steering Committee of Global Business Process Review integrating a number of £100m disparate acquired businesses in France and USA.

  • Drove Global Quality System initiative, which improved customer service by 5% and facilitated the standardisation of processes across Europe and the introduction of a global IT system.

  • Chaired Senior Management Strategy Committee and established local industry World-Class benchmarking in manufacturing best practice.

Human Resource Management and Development

With a background in Industrial Relations, carried out negotiations at National level and provided mediation and HR service to all functions. Achievements include: 

  • Implemented Investors in People in a £200m T/O, 600 staff production unit.

  • Drove cultural change, which unfroze restrictive practices and secured a plant’s future.

  • Rationalised pay and bonus systems reducing the number of rates from 35 to 3.

  • Successfully managed two-£5m redundancy exercises and successfully defended multiple unfair dismissal claims at Industrial Tribunal.

  • Successfully averted multiple equal pay claims at Industrial Tribunal.

  • Conceived, designed and led, Action-Learning staff-development programmes that devolved responsibilities and decision-making to the shop floor.

  • Successfully introduced Management Development programmes and Mentoring.

Systems, Technology and Process.

An early career in Project Management, Process Development, Industrial Engineering and Quality has laid a practical foundation upon which excellence in process, manufacturing and service delivery has been built, including:

  • Introduced new technology and IT, which increased the flexibility of operations.

  • Reduced scrap levels by 40% over 2 years saving £250,000.

  • Instituted Quality Assurance statistical sampling schemes and novel inspection methods reducing product examination costs by £500,000 over 3 years.

  • Developed computerised remake systems saving £100,000 per annum.